StayCore AI — Technical Support

Hubungi sokongan

Sokongan teknikal, maklumat perundangan dan maklum balas dalam apl semuanya diterbitkan di sini — diasingkan daripada pertanyaan perniagaan.

01

Technical support email

hao@wallingtech.cn

Please attach hotel name, login phone, and screenshots or screen recordings.

02

Business address

2F, 242 Jialingjiang Binjiang Road, Yuzhong District, Chongqing

Operating entity: Walling Tech Limited (Chongqing)

03

In-app feedback

Me → Help Center → Feedback

Best for screenshots, reproduction steps and detailed descriptions.

Skop sokongan

Untuk senario di bawah, sila hantar melalui sokongan teknikal — ia mempercepat pengesanan akaun, penjanaan kandungan dan laluan perkhidmatan tetamu.

Account & sign-in

OTP sign-in, team-member onboarding, device switch, account deletion.

Subscription & credits

Membership, payment status, credit posting and consumption issues.

AI generation & content tools

Issues with photo retouching, poster generation, OTA long images, review-reply, etc.

Guest-facing & international pages

Configuration and access issues with check-in guides, complaint service, AI concierge, multilingual pages.

Sebelum anda hantar

Untuk mengurangkan komunikasi berulang, sila sertakan maklumat berikut dalam e-mel atau maklum balas dalam apl anda.

Hotel or team name

Login phone or account identifier

Screenshots, screen recordings or error text

Device model, OS version and app version

Layan diri

Muat turun, dokumen undang-undang dan pertanyaan perniagaan mempunyai halaman tersendiri — teruskan dari sini.

Download & contact Download StayCore AI, or submit a business / deployment inquiry.

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Privacy policy Personal information, data use and privacy protection.

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Terms of service Terms of service, account rules and deletion process.

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Untuk pelaksanaan khusus industri, perolehan atau kerjasama perniagaan, sila ke halaman “Muat Turun & Hubungi” untuk menghantar maklumat.

Sokongan Teknikal