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Official StayCore AI technical-support page for downloaded users — covers account, subscription, AI generation and multilingual guest-service issues.
Technical support, legal info and in-app feedback are all published here — kept separate from business inquiries.
2F, 242 Jialingjiang Binjiang Road, Yuzhong District, Chongqing
Operating entity: Walling Tech Limited (Chongqing)Settings → Help & Feedback
Best for screenshots, reproduction steps and detailed descriptions.For the scenarios below, please submit via technical support — it speeds up tracing of account, generation and guest-service paths.
OTP sign-in, team-member onboarding, device switch, account deletion.
Membership, payment status, credit posting and consumption issues.
Issues with photo retouching, poster generation, OTA long images, review-reply, etc.
Configuration and access issues with check-in guides, complaint service, AI concierge, multilingual pages.
To minimize back-and-forth, please include the following info in your email or in-app feedback.
Downloads, legal docs and business inquiries each have their own page — keep going from here.
For vertical deployment, procurement or business partnerships, head to the "Download & Contact" page.