Product Capabilities

Choose capabilities by real hotel workflow, not by a feature count: from phone retouching, AI service and travel planning to service orders, lost and found, luggage storage and operations review.

Guest

Multilingual entry & personal service

Floor

Traceable service, items & tickets

Learn

Data returns to risk, rooms & training

01 / DESIGNED FOR HOSPITALITY

Different screens. One thoughtful service.

Choose a scene and see how guests and staff make a service happen.

No app download · 15 guest languages

One code. A whole stay within reach.

From stay guides to AI questions, travel and luggage: guests find answers, and requests reach the people who can help.

Tap NFC or scan a QR code to open hotel services in a familiar language.

Try it live ↗▶ Watch the recording

Guest phone · Enlarge screen ↗

AI multilingual interpreter · iPad + phone

A different language. The same conversation.

Place an iPad at reception and connect a staff phone. Each person holds to speak; the other screen shows the translation and reads it aloud when a voice is available.

Guest asks · English

What time is breakfast?

Staff replies

Breakfast is on the second floor, from 7 to 10 a.m.

Book a demo ↗Read the guide ↗

Front-desk iPad showing the breakfast translation

iPad · Enlarge screen ↗

Product screen · Sample conversation. Switch examples here; no recording.

01 / ConnectOpen the guest terminal on iPad; join from the staff phone.
02 / Take turnsHold to speak, release to translate. Both original and translation are available.
03 / Welcome the next guestBetween conversations, show the hotel welcome screen and highlights.

StayCore App · Web workspace

At hand on the floor. In focus at your desk.

Handle everyday service on your phone and open the web workspace at your desk. Guest requests, teamwork and reviews stay with the same hotel.

Start with today’s tasks, service follow-ups, risks and operations.

Open web workspace ↗▶ Watch the recording

Staff workspace · Enlarge screen ↗

LIVE DATA LOOP · CURRENT CAPABILITY

Every service becomes evidence for the next improvement.

StayCore does not stop at an AI answer. Pre-arrival surveys, in-stay service, complaints, repairs, packages, luggage and lost items enter one traceable record chain, then return to cross-source analysis, room-level review, content and training.

01 · SIGNAL

Know needs before arrival

Pre-arrival surveys collect companions, allergies, dietary needs, occasions and service preferences as actionable preparation.

02 · TOUCHPOINT

Capture every in-stay detail

AI help, service orders, complaints, repairs, packages, luggage and lost & found no longer disappear into paper notes and group chats.

03 · RESPONSE

Route into staff handling

Inbox, ownership, status and timeline hold the request together: guests can check, staff can follow up and managers can review.

04 · LEARN

Find repeated issues across sources

Surveys, service, complaints, chat and reviews roll up by theme, exposing what repeats instead of ending at one score.

05 · ROOM

Bring evidence to the room

Room health, history and on-site evidence narrow the issue to a room number; people verify before repair, furnishing or renovation investment.

06 · IMPROVE

Write learning back into service

Update FAQs, SOPs, service content and room actions; HR surveys use project data to generate questions, grade with AI and keep HR review.

CURRENT · REVIEW RISK

Find dissatisfaction before checkout and materially reduce avoidable negative reviews.

The system uses guest chats, service requests, complaints and handling status to identify experiences that need priority follow-up, with reasons, evidence time and suggested actions on the staff home screen.

RECOVER EARLIERAct during the stay: detect, contact, resolve and confirm, instead of waiting to reply after a review is posted.

AUTOMATIC ASSESSMENTThe same issue repeated and remains unresolved

PRIORITY

EVIDENCE · DEMO DATA

The guest mentioned air-conditioner noise in AI chat, submitted a service request, then reported it unresolved after the response window.

Chat evidenceService requestPast SLA

SUGGESTED ACTIONContact the guest, arrange engineering re-check, confirm satisfaction after handling, then mark resolved.

Source, time and action traced

Room-level guidance is evidence before investment, not an automatic construction order.

The demo shows sources, timelines and verify-before-invest conditions so an AI score is never presented as a direct renovation decision.

Try the full loop ↗

LIVE EXPERIENCE

The product page shows what is included. The live demo shows how a hotel uses it.

No sign-in required: guests submit through the AI mobile portal, staff follow up in the message centre, and managers review room issues and improvement priorities.

01AI mobile portal → Staff message centre 02Review issues and priority by room 03From pre-arrival preparation to staff training

Acquisition & Exposure

Turn phone photos into consistent hotel content while shortening shooting, retouching and copy cycles.

Live

OTA Long-Image Generator

21 free-form blocks · bilingual AI copy · 15 templates · auto brand-VI injection — no design outsourcing.

Live

Social Media Content Generator

9-grid feeds, 10 filters, copy tuned for the 3 major platforms.

Live

Event Invitation Generator

Bilingual AI copy + brand-VI injection.

Live

Review Reply Assistant

4 workspaces, replies for 9 platforms + analytics + SOP loop.

Live

Global OTA Onboarding Guides

Deep-dive playbooks for the top 10 global OTAs · FAQ · photo specs · ranking tips · settlement guides.

Live

Hotel Photo Retouching

17 spaces plus custom spaces × 7 brand styles with scene tuning and 20-photo batches, reducing repeat shoots and outsourced retouching.

Live

Hotel Brochure Generator

AI-laid-out brand brochure.

In-Stay Service

Stay experience drives reputation; reputation drives repeat business.

Live

AI Check-in Info Assistant

Booking SMS copy + filter-resistant image cards + pre-arrival surveys with AI analysis + batch generation.

Live

Multilingual Check-in Guide

Multilingual H5 check-in guide (15 guest languages) + appearance styles & backgrounds + AI concierge + personalized links.

Live

Complaint Service Assistant

Ready once hotel info and QR are set: surface dissatisfaction early, communicate across languages and close the complaint loop.

Live

Guest Service Manual

Multi-page A4 in-room service manual.

Live

Cultural Sensitivity Guide

Personalized service manual for foreign guests.

Live

Hotel Service Ordering

Guests order on the web; staff receive and follow up in one inbox with traceable status and records.

Live

Lost & Found

Registration, guest-facing listings, claims and handling history stay in one traceable flow.

Live

Luggage Storage

Staff or guests register bag count, photos, room, pickup time and collection code.

Ops & People

Strong staff → strong service → strong reputation.

Live

AI Internal Operations Survey

300+ question bank with anti-cheat codes & timers, AI grading + HR review, and complaint-driven question generation.

Brand Collateral

Professional brand presence — without a professional designer.

Live

Price Card Generator

Branded bilingual quote cards.

Live

Handwritten Welcome Cards

AI-personalized welcome notes, handwriting font, batch print.

Live

Poster Designer

6 scenarios × 5 visual styles · AI copy · StayCore AI creative posters · brand-VI injection.

International Hospitality

The inbound tourism wave is here — is your multilingual service ready?

Live

International Guest Assistant

50+ cards + AI concierge, native-language self-serve in 10 languages.

Live

AI Phone Translation Assistant

Dual-speaker mode (landline / call-receiving phone + AI helper), 30+ languages two-way, inbound & outbound. Asks staff first when unsure, pulls FAQ/SOP mid-call, outputs summary + todos + full transcript.

Live

Guest Service Manual

Multilingual self-serve service manual + AI concierge.

Live

Package Station

Package management + auto-display recipient address through the D1 hub.

Live

Translator Rental System

Inventory + rental log + multilingual e-contracts + overdue alerts + revenue stats.

Live

Smart Guest Profile

Plugs into China public-security tourism systems and global PMS / front-desk / e-registration. De-identified guest profiles + AI service plan + source-market analytics.

Exclusive Differentiators

What no one else ships, we do.

Live

Travel Planner & City Map

Interactive neighborhood map + multilingual travel plan in one.

AI OS and hardware are in development

Next: software understands the floor, hardware brings back evidence.

The direction is a software-and-hardware hotel AI OS connecting guest touchpoints, staff tasks, room state and devices, with people supervising, confirming and taking over. Every item below is in development, not a live capability.

INPUTAI mobile portal · Staff app · Devices

Guest needs, staff activity, images and video evidence enter one data chain.

ORCHESTRATEStayCore AI OS · In development

Understand context, orchestrate tasks and call systems or devices; people confirm or take over high-risk actions.

RETURNTasks · Evidence · Learning

Results return to rooms, SOPs, training and the next service instead of ending at one action.

01 · AI OSIN DEV

Hotel AI-native operating system

Move from people operating many tools to AI-assisted operations with human supervision, confirmation and takeover across room state, tasks, approvals and evidence.

02 · VISION QCIN DEV

Video quality inspection

Turn post-cleaning video into reviewable evidence, helping find omissions, mark locations and create QC records; staff remain responsible for final release.

03 · HOUSEKEEPINGHARDWARE DEV

Assisted housekeeping device

Guide steps on the floor, record room and checkpoints, and capture image/video evidence for AI OS. It assists staff; it is not presented as replacing them.

04 · CONTEXT AIHARDWARE DEV

Context-switching companion

One assistant changes role by context and consent: guide, route and face-to-face translation while out; hotel Q&A and room-service help after returning.

OUTSIDE · ON THE GOGuide + route + translation

Understand menus and signs, plan routes, introduce destinations and assist face-to-face multilingual conversation.

IN ROOM · BACK IN ROOMHotel Q&A + room-service help

Use hotel-approved knowledge for Wi-Fi, breakfast and facilities, then guide service orders, complaints, repairs, luggage and lost-item flows.

Try the product first, then plan the rollout.

No sign-in is needed to try the AI mobile portal, staff follow-up and room analysis. Book a product demo when you want to discuss your room count and workflow.

Try the live demo Book a product demo

Product advisor