Choose capabilities by real hotel workflow, not by a feature count: from phone retouching, AI service and travel planning to in-room dining and service orders, restaurant ordering, tickets, stay feedback, lost and found, luggage storage and operations review.
Choose a scene and see how guests and staff make a service happen.
From AI questions, room dining and QR payment to luggage and stay feedback: guests find answers, and requests reach the people who can help.
Tap NFC or scan a QR code to open hotel services in a familiar language.
Place an iPad at reception and connect a staff phone. Each person holds to speak; the other screen shows the translation and reads it aloud when a voice is available.
What time is breakfast?
Breakfast is on the second floor, from 7 to 10 a.m.
Product screen · Sample conversation. Switch examples here; no recording.
Handle everyday service on your phone and open the web workspace at your desk. Guest requests, teamwork and reviews stay with the same hotel.
Start with today’s tasks, service follow-ups, risks and operations.
StayCore does not stop at an AI answer. Pre-arrival surveys, in-stay service, complaints, repairs, packages, luggage and lost items enter one traceable record chain, then return to cross-source analysis, room-level review, content and training.
Pre-arrival surveys collect companions, allergies, dietary needs, occasions and service preferences as actionable preparation.
AI help, in-room dining and service orders, restaurant orders, complaints, repairs, stay feedback, packages, luggage and lost & found no longer disappear into paper notes and group chats.
Inbox, ownership, status and timeline hold the request together: guests can check, staff can follow up and managers can review.
Surveys, service, complaints, chat and reviews roll up by theme, exposing what repeats instead of ending at one score.
Room health, history and on-site evidence narrow the issue to a room number; people verify before repair, furnishing or renovation investment.
Update FAQs, SOPs, service content and room actions; HR surveys use project data to generate questions, grade with AI and keep HR review.
The system uses guest chats, service requests, complaints and handling status to identify experiences that need priority follow-up, with reasons, evidence time and suggested actions on the staff home screen.
The guest mentioned air-conditioner noise in AI chat, submitted a service request, then reported it unresolved after the response window.
“The air conditioner is still noisy. I reported it last night and still cannot rest.”
14:58 noise request → 15:12 assigned to engineering → 15:42 guest reports it is still unresolved.
16:05 engineering re-check and part replacement → 16:18 front-desk follow-up → 16:21 guest confirms the noise is gone.
The demo shows sources, timelines and verify-before-invest conditions so an AI score is never presented as a direct renovation decision.
No sign-in required: guests submit through the hotel’s guest page, staff follow up in the message centre, and managers review room issues and improvement priorities.
Turn phone photos into consistent hotel content while shortening shooting, retouching and copy cycles.
Stay experience drives reputation; reputation drives repeat business.
Strong staff → strong service → strong reputation.
Professional brand presence — without a professional designer.
The inbound tourism wave is here — is your multilingual service ready?
Neighbourhood picks and trip plans, one scan away for guests.
The direction is a software-and-hardware hotel AI OS connecting guest touchpoints, staff tasks, room state and devices, with people supervising, confirming and taking over. Every item below is in development, not a live capability.
Guest needs, staff activity, images and video evidence enter one data chain.
Understand context, orchestrate tasks and call systems or devices; people confirm or take over high-risk actions.
Results return to rooms, SOPs, training and the next service instead of ending at one action.
Move from people operating many tools to AI-assisted operations with human supervision, confirmation and takeover across room state, tasks, approvals and evidence.
Turn post-cleaning video into reviewable evidence, helping find omissions, mark locations and create QC records; staff remain responsible for final release.
Guide steps on the floor, record room and checkpoints, and capture image/video evidence for AI OS. It assists staff; it is not presented as replacing them.
One assistant changes role by context and consent: guide, route and face-to-face translation while out; hotel Q&A and room-service help after returning.
Understand menus and signs, plan routes, introduce destinations and assist face-to-face multilingual conversation.
Use hotel-approved knowledge for Wi-Fi, breakfast and facilities, then guide service orders, complaints, repairs, luggage and lost-item flows.
No sign-in is needed to try the guest page, staff follow-up and room analysis. Book a product demo when you want to discuss your room count and workflow.