Pre-arrival survey
Collect companions, allergies, dining needs, occasions and service preferences before arrival so personal service can start early.
Prepare early
StayCore AI · The AI workspace for international hospitality
Your hotel.Ready for the world.
Help international guests communicate, find check-in guidance and explore the local area in a familiar language. Your team receives requests and follows up in one shared workspace.
Multilingual hospitality, designed for international guests.
15guest languages
One QRfor each room
No appfor your guests
01 / DESIGNED FOR HOSPITALITY
Different screens. One thoughtful service.
Choose a scene and see how guests and staff make a service happen.
One code. A whole stay within reach.
From stay guides to AI questions, travel and luggage: guests find answers, and requests reach the people who can help.
Tap NFC or scan a QR code to open hotel services in a familiar language.
Guest phone · Enlarge screen ↗
A different language. The same conversation.
Place an iPad at reception and connect a staff phone. Each person holds to speak; the other screen shows the translation and reads it aloud when a voice is available.
Guest asks · English
What time is breakfast?
Staff replies
Breakfast is on the second floor, from 7 to 10 a.m.
iPad · Enlarge screen ↗
Product screen · Sample conversation. Switch examples here; no recording.
- 01 / ConnectOpen the guest terminal on iPad; join from the staff phone.
- 02 / Take turnsHold to speak, release to translate. Both original and translation are available.
- 03 / Welcome the next guestBetween conversations, show the hotel welcome screen and highlights.
At hand on the floor. In focus at your desk.
Handle everyday service on your phone and open the web workspace at your desk. Guest requests, teamwork and reviews stay with the same hotel.
Start with today’s tasks, service follow-ups, risks and operations.
Staff workspace · Enlarge screen ↗
02 / END-TO-END DIGITAL
From pre-arrival to post-stay, every small moment has a record.
Move surveys, tickets, service orders, packages, luggage and lost items out of paper logs and chat groups into records guests can check, staff can follow and managers can review.
Service tickets
Staff-created and guest QR submissions enter the same queue for complaints, requests, repairs and suggestions.
One handling pathService ordering
Guests order on the web; the front desk receives and follows up in messages while the hotel keeps offline settlement.
Direct to messagesPackage station
Scan or register manually, track waiting and collected packages, and let guests check status on the web.
Traceable recordsLuggage storage
Staff or guests register bag count, photos, room and pickup time; collection uses a code with a retained record.
Collection by codeLost & found
Register finds, publish listings, verify claims and retain handling history so guests can keep checking after departure.
Check after stay03 / WHERE AI HELPS
More time for hospitality.
Each AI capability returns to a clear outcome: clearer communication, faster service, lower content cost, more precise diagnosis and training grounded in the floor.
AI service & cross-language communication
Answer repeat questions with hotel knowledge, understand guests across languages, hand off when needed and retain summaries and follow-ups.
› AI travel planningBuild a more relevant local itinerary from time, companions, food and walking preferences, extending service beyond the room.
› AI hotel photo retouchingBatch-refine phone photos by space and brand style, reducing repeated shoots, outsourced editing and cross-property inconsistency.
› Reviews & negative-review riskBring together chats, requests, complaints and handling records to surface issues that need attention, so staff can act before checkout.
› Room-level operations analysisUse verified room records to find recurring issues, target rooms for inspection or renovation and support focused investment instead of blanket refurbishment.
› Project-data internal operations surveyRecommend themes from tickets, service, chats and reviews, generate targeted questions, then combine AI grading with HR review so training focuses on real gaps.
›04 / FIELD-TESTED FIRST
Refine it in our own operating projects before a mature capability goes live.
Our operating projects are not demo environments. Real shifts test whether staff will use a flow, guests can finish it, busy periods stay stable and exceptions remain traceable. Only flows that hold up become product capabilities.
Run it on the floor
Start with a service problem already happening, not a concept feature.
Review data & exceptions
Use completion, handling records and exception scenes to tighten the flow.
Ship when it holds up
Refine through real use before making it available to more hotels.
05 / PRODUCT SCREENS
From guest entry to hotel operations.
Explore guest entry, the workspace, portal settings, AI tools and operations data. Select a screen to inspect the details.
Product screen gallery. Features and screens depend on the installed version.
View on the App Store →
StayCore AI · Product advisor
What would you improve at your hotel first?
Tell me about your service needs. I’ll suggest relevant capabilities and show you the actual screens.
STAYCORE AI / START WITH TODAY
Start by handling one real moment, well.
StayCore AI helps hotels retain how service gets done, so they can understand their guests more deeply over time. Start now with an NFC or QR entry, one service, or one front-desk workflow.