01 / AI MOBILE PORTAL
One room, one clear service home.
Welcome, language choice, AI assistance, service ordering and feedback live in one no-download web entry.
StayCore AI · Data-Driven International Hotel AI Workstation
Make every guest feel genuinely welcomed.
StayCore AI starts with international hospitality and connects guest service, front-desk collaboration and day-to-day operations into one system hotels can use now — for international and local guests alike.
Start with a service moment already happening — no full hotel overhaul required.
15guest languages
1room, one entry code
0app downloads needed
Guest service entry
Tap NFC or scan to enter the hotel’s AI servicesMultilingual · no app download
01 / Why start with international hospitality
International guests make breaks in language, information and coordination visible first. Solve those real moments, and the same clear entry points and workflows make local stays smoother too.
Not another complex system: begin with one NFC or QR entry, one service and one piece of work that can be handled today.02 / GUEST ENTRY
One room, one code. A clearer first answer.
Guests do not need to download an app. A tap on NFC or a QR scan opens the hotel’s own multilingual AI service hub — ask the hotel, request service or feedback, place service orders, and access an expanding set of stay and travel applications.
01Ask the hotelGrounded in hotel FAQs, SOPs and knowledge, with low-confidence questions handed to people.
02Service & feedbackRequests, complaints, repairs and suggestions enter one traceable handling path.
0315 guest languagesLet every guest open hotel service in a language that feels more familiar.
Real product UI
02B / REAL GUEST JOURNEYS
Tap or scan into an expanding world of AI guest services.
No app download. Guests tap NFC or scan a QR code to open the hotel’s own hub, then use AI service, travel planning, city exploration, packages, luggage and more applications enabled by the hotel.
02 / AI SERVICE
Cross-language AI service
Answers from hotel knowledge with text, voice and photo input, with a path to hotel staff when needed.
03 / AI TRAVEL
AI travel planning
Guests describe time, companions, food and walking preferences in natural language to begin a local itinerary.
04 / CITY EXPLORER
Hotel-curated city explorer
Hotel-curated attractions, dining and shopping can be filtered, understood and opened in navigation.
05 / PACKAGES
Package station
Guests copy delivery details and look up waiting packages by the last four digits of tracking or phone.
06 / LUGGAGE
Luggage storage
Guests enter bag count, photos, room and pickup time; front-desk confirmation creates a traceable record.
MORE
More apps, always expanding
Hotels enable more AI guest apps on demand — the toolkit keeps growing.
03 / HOTEL WORKSPACE
Open the workspace. Know what needs attention today.
Not a pile of tools: tasks, service signals, messages and operations data stay in one shared context.
What the app is for
The AI mobile portal serves guests; the StayCore app runs the hotel team’s work. Staff configure NFC and QR entry, handle orders, complaints and service requests, use hotel AI tools, review risks and operations data, and manage hotels and teams.
Inside the real hotel appScroll to explore →
01 / OPERATIONS HOME
Know what needs attention
Today’s tasks, review risks and AI assistance surface the work that needs follow-up first.
02 / GUEST ENTRY
Configure the guest entry
Manage room and public-area entry, preview the guest home, and point NFC or QR to the same hotel service hub.
03 / UNIFIED INBOX
Guest needs, one working queue
Orders, complaints, AI-detected requests, alerts and review risks are handled in one place.
04 / AI TOOLBOX
Use the right AI tool when needed
Phone translation, image optimisation, OTA content, city maps and bilingual communication stay ready on demand.
05 / SERVICE MODULES
Choose what guests can use
Enable complaints, lost and found, service ordering, packages, inbound guidance and more for each hotel.
06 / OPERATIONS DATA
Turn service records into operating context
Review module-level analytics and recent trends grounded in the hotel’s actual service activity.
07 / PORTAL DESIGN
Keep the guest page hotel-specific
Maintain Wi-Fi, hotel information and guest utilities, then control brand, content order and guest languages.
08 / HOTEL & TEAM
Keep hotels and teams organised
Switch hotels, manage teams, tune AI Assistant settings and access help from one account.
APP / OPERATIONS HOME
Tasks, risks, AI and data stay in one operating context.
The website no longer redraws software-like mockups. This structure maps directly to the current app: Operations, Guest Page, Messages, Toolbox and Profile.
01Today’s tasksComplaints, requests, messages, pre-arrival surveys, service orders and packages.
02Review riskUse chats, service and complaints to surface experiences that need priority follow-up.
03AI assistant & analyticsUse tools in natural language and enter one unified analytics surface.
Tasks have sources. Service signals have context. Data has a home.This section describes the current app structure; no concept interface is substituted for a real English app capture.
04 / END-TO-END DIGITAL
From pre-arrival to post-stay, every small moment has a record.
Move surveys, tickets, service orders, packages, luggage and lost items out of paper logs and chat groups into records guests can check, staff can follow and managers can review.
Pre-arrival survey
Collect companions, allergies, dining needs, occasions and service preferences before arrival so personal service can start early.
Prepare earlyService tickets
Staff-created and guest QR submissions enter the same queue for complaints, requests, repairs and suggestions.
One handling pathService ordering
Guests order on the web; the front desk receives and follows up in messages while the hotel keeps offline settlement.
Direct to messagesPackage station
Scan or register manually, track waiting and collected packages, and let guests check status on the web.
Traceable recordsLuggage storage
Staff or guests register bag count, photos, room and pickup time; collection uses a code with a retained record.
Collection by codeLost & found
Register finds, publish listings, verify claims and retain handling history so guests can keep checking after departure.
Check after stay05 / WHERE AI HELPS
Not one more tool, but less repeated cost.
Each AI capability returns to a clear outcome: clearer communication, faster service, lower content cost, more precise diagnosis and training grounded in the floor.
AI service & cross-language communication
Answer repeat questions with hotel knowledge, understand guests across languages, hand off when needed and retain summaries and follow-ups.
›AI travel planning
Build a more relevant local itinerary from time, companions, food and walking preferences, extending service beyond the room.
›AI hotel photo retouching
Batch-refine phone photos by space and brand style, reducing repeated shoots, outsourced editing and cross-property inconsistency.
›Reviews & negative-review risk
Use chats, service requests, complaints and handling outcomes to identify priority experiences, enabling recovery before checkout and materially reducing avoidable negative reviews.
›Room-level operations analysis
Use verified room records to find recurring issues, target rooms for inspection or renovation and support focused investment instead of blanket refurbishment.
›Project-data internal operations survey
Recommend themes from tickets, service, chats and reviews, generate targeted questions, then combine AI grading with HR review so training focuses on real gaps.
›06 / FIELD-TESTED FIRST
Refine it in our own operating projects before a mature capability goes live.
Our operating projects are not demo environments. Real shifts test whether staff will use a flow, guests can finish it, busy periods stay stable and exceptions remain traceable. Only flows that hold up become product capabilities.
Run it on the floor
Start with a service problem already happening, not a concept feature.
Review data & exceptions
Use completion, handling records and exception scenes to tighten the flow.
Ship when it holds up
Refine through real use before making it available to more hotels.
07 / FROM THE APP STORE
This is how it looks on the App Store today.
These screens come from the current App Store listing: guest entry, workbench, portal configuration, AI toolbox, floor collaboration and operations data.
Screens from the current store listing; the app may evolve with newer releases.
View on the App Store →
STAYCORE AI / START WITH TODAY
Start by handling one real moment, well.
StayCore AI helps hotels retain how service gets done, so they can understand their guests more deeply over time. Start now with an NFC or QR entry, one service, or one front-desk workflow.