FOR YOUR GUESTS
Scan. Ask. Feel at home.
Guests scan the code in their room to ask questions, order room dining, store luggage and share feedback in their own language, with no app to download.
See the guest pageYour hotel. Ready for the world.
Hotel AI for international guests. 15 languages, nothing to download.
Try the live demo
Scroll to walk through a guest’s stay
Scene photos are AI-generated illustrations; product screens are real.
From the room to the desk to a staff phone, one request stays in good hands.
AT THE FRONT DESK
A different language. The same conversation.
Place an iPad at reception and connect a staff phone. Each person holds to speak; the other screen shows the translation.
See the front-desk interpreter
BEHIND THE SERVICE
Receive, follow up, learn.
Guest requests land in one shared to-do list on staff phones, so the team can see who took each one and where it stands.
See the staff workspace01 / DESIGNED FOR HOSPITALITY
Different screens. One thoughtful service.
Choose a scene and see how guests and staff make a service happen.
One code. A whole stay within reach.
From AI questions, room dining and QR payment to luggage and stay feedback: guests find answers, and requests reach the people who can help.
Tap NFC or scan a QR code to open hotel services in a familiar language.
Guest phone · Enlarge screen
A different language. The same conversation.
Place an iPad at reception and connect a staff phone. Each person holds to speak; the other screen shows the translation and reads it aloud when a voice is available.
Guest asks · English
What time is breakfast?
Staff replies
Breakfast is on the second floor, from 7 to 10 a.m.
iPad · Enlarge screen
Product screen · Sample conversation. Switch examples here; no recording.
- 01 / ConnectOpen the guest terminal on iPad; join from the staff phone.
- 02 / Take turnsHold to speak, release to translate. Both original and translation are available.
- 03 / Welcome the next guestBetween conversations, show the hotel welcome screen and highlights.
At hand on the floor. In focus at your desk.
Handle everyday service on your phone and open the web workspace at your desk. Guest requests, teamwork and reviews stay with the same hotel.
Start with today’s tasks, service follow-ups, risks and operations.
Staff workspace · Enlarge screen
02 / END-TO-END DIGITAL
From pre-arrival to post-stay, every small moment has a record.
Move surveys, tickets, room dining and service orders, restaurant orders, packages, luggage, lost items, rides and stay feedback out of paper logs and chat groups into records guests can check, staff can follow and managers can review.
Pre-arrival survey
Collect companions, allergies, dining needs, occasions and service preferences before arrival so personal service can start early.
Prepare earlyService tickets
Guests write what they need or what went wrong in one box; it is sorted into a request, complaint, repair or suggestion and joins staff-created tickets in one queue. Anything unclear goes to the front desk.
One handling pathIn-room dining & service ordering
Dining, room supplies, services and local goods in one menu, with allergen labels for food. Guests pay with the hotel’s own payment QR code, so money goes straight to the hotel; delivery and payment are recorded separately.
Paid to the hotel directlyRestaurant ordering
Guests scan the table code to order in their own language, filter dishes by allergies and diet, call staff or ask for the bill; unaccepted orders are re-notified.
Order at the tablePackage station
Scan or register manually, track waiting and collected packages, and let guests check status on the web.
Traceable recordsLuggage storage
Staff or guests register bag count, photos, room and pickup time; collection uses a code with a retained record.
Collection by codeLost & found
Register finds, publish listings, verify claims and retain handling history so guests can keep checking after departure.
Check after stayTaxi guide
Once enabled, it walks guests through booking a ride in WeChat or Alipay in their own language and copies the hotel name and address in one tap; booking and payment stay in the ride app.
Off until you turn it onStay feedback
Guests rate their stay and leave suggestions, with an optional gift from the hotel; low scores alert the person in charge to follow up.
Low scores flagged03 / WHERE AI HELPS
More time for hospitality.
Each AI capability returns to a clear outcome: clearer communication, faster service, lower content cost, more precise diagnosis and training grounded in the floor.
AI service & cross-language communication
Answer repeat questions with hotel knowledge, understand guests across languages, hand off when needed and retain summaries and follow-ups.
› AI travel planningBuild a more relevant local itinerary from time, companions, food and walking preferences, extending service beyond the room.
› AI hotel photo retouchingBatch-refine phone photos by space and brand style, reducing repeated shoots, outsourced editing and cross-property inconsistency.
› Reviews & negative-review riskBring together chats, requests, complaints and handling records to surface issues that need attention, so staff can act before checkout.
› Room-level operations analysisUse verified room records to find recurring issues, target rooms for inspection or renovation and support focused investment instead of blanket refurbishment.
› Project-data internal operations surveyRecommend themes from tickets, service, chats and reviews, generate targeted questions, then combine AI grading with HR review so training focuses on real gaps.
›04 / FIELD-TESTED FIRST
Refine it in our own operating projects before a mature capability goes live.
Our operating projects are not demo environments. Real shifts test whether staff will use a flow, guests can finish it, busy periods stay stable and exceptions remain traceable. Only flows that hold up become product capabilities.
Run it on the floor
Start with a service problem already happening, not a concept feature.
Review data & exceptions
Use completion, handling records and exception scenes to tighten the flow.
Ship when it holds up
Refine through real use before making it available to more hotels.
05 / PRODUCT SCREENS
From guest entry to hotel operations.
Explore guest message translation, the front-desk interpreter, the guest page, today’s requests, reception tools and the monthly review. Select a screen to inspect the details.
Product screen gallery. Features and screens depend on the installed version.
View on the App Store →
StayCore AI · Product advisor
What would you improve at your hotel first?
Tell me about your service needs. I’ll suggest relevant capabilities and show you the actual screens.
STAYCORE AI / START WITH TODAY
Start by handling one real moment, well.
StayCore AI helps hotels retain how service gets done, so they can understand their guests more deeply over time. Start now with an NFC or QR entry, one service, or one front-desk workflow.